Chick-fil-A Okolona

Leadership Team

Officers

  • Chief Executive Officer

    Culture, Talent, Metrics

    Team

    • Marcus Imlay, COO

    • Matt Abernethy, CSO

    • Eboni Porter, Talent Director

    • Dylan Schmidt, Training Coordinator

    Who does Jonathan report to?

    • Micah Childs

  • Chief Operations Officer

    Operations, Facilities, Food Safety

    Team

    • Dylan Matherly, Director of Operations PH

    • April Key, Director of Operations JC

    • Allan Sandford, Food Safety & Quality Manager PH

    • ____________, Food Safety & Quality Manager JC

    Who does Marcus report to?

    • Micah Childs

  • Chief Strategy Officer

    Marketing, Catering, Chick-fil-A Delivery

    Team

    • ________, Brand Growth Director

    • Amanda Sandford, Hospitality Coordinator

    • Victoria Hutchison, Digital Marketing Coordinator

    • Jose Toledo, Catering Manager

    • David Bradford, Catering Manager

    Who does Matt report to?

    • Micah Childs

Directors

  • Director of Operations, Preston Hwy

    FOH Operations, BOH Operations, Scheduling, Time Punch

    Team

    • Kayla Greenwell, Day Manager

    • Anna Morris, Night Manager

    • Brady Bain, Night Manager

    • Selene Santos-Diaz, Kitchen Manager

    • Jake Lipkin, Chick-fil-A Delivery Manager

    Who does Dylan report to?

    • Marcus Imlay

  • Director of Operations, Jefferson Commons

    FOH Operations, BOH Operations, Scheduling, Time Punch

    Team

    • Dianna Cortes, Day Manager

    • Andrew Childs, Night Manager

    • Zavinah Sparks, Night Manager

    • Milagro Guzman, Kitchen Manager

    • Jake Lipkin, Chick-fil-A Delivery Manager

    Who does April report to?

    • Marcus Imlay

  • Brand Growth Director

    Catering Management, Catering Sales, Marketing, & Hospitality

    Team

    • Jose Toledo, Catering Manager

    • David Bradford, Catering Manager

    • Amanda Sandford, Hospitality Coordinator

    • Victoria Hutchison, Digital Marketing Coordinator

    Who does ___ report to?

    • Matt Abernethy

  • Talent Director

    Recruiting, Team Member on-boarding, Human Resources, Team Member Care

    Team

    • Vaneka McGee, Care Coordinator

    • Tifani Col, Office Coordinator Jefferson Commons

    • Salena Matherly, Office Coordinator, Preston Hwy

    Who does Eboni report to?

    • Jonathan Crain

Managers

  • Training Coordinator

    Training, Pathway Procedures,

    Team - Coaches

    Who does Dylan report to?

    • Jonathan Crain

  • Care Coordinator

    Team Care, TM Appreciation & TM Experience, Team Member Outings, Team Member Engagement Surveys

    Who does Vaneka report to?

    • Eboni Porter

  • Day Manager, Preston Hwy

    FOH Daytime Operations, OneClick, Cash Management, Ownership of operational goals

    Team - FOH Team Leads

    Who does Kayla report to?

    • Kylie Franzen

  • Night Manager, Preston Hwy

    FOH Nighttime Operations, OneClick, Cash Management, Ownership of operational goals

    Team - FOH Team Leads

    Who does Anna report to?

    • Kylie Franzen

  • Night Manager, Preston Hwy

    FOH Nighttime Operations, OneClick, Cash Management, Ownership of operational goals

    Team - FOH Team Leads

    Who does Brady report to?

    • Kylie Franzen

  • Kitchen Manager, Preston Hwy

    BOH Operations, Food Safety & Quality, Food Cost

    Team - BOH Team Leads

    Who does Selene report to?

    • Kylie Franzen

  • Food Safety & Quality Manager, Preston Hwy

    Food Safety Practices, Food Quality, Electronic Restaurant Quality Assessments, Safe Daily Critical, Training & Coaching around Food Safety

    Who does Allan report to?

    • Marcus Imlay

  • Day Manager, Jefferson Commons

    FOH Daytime Operations, OneClick, Cash Management, Ownership of operational goals

    Team - FOH Team Leads

    Who does Dianna report to?

    • Dylan Matherly

  • Night Manager, Jefferson Commons

    FOH Nighttime Operations, OneClick, Cash Management, Ownership of operational goals

    Team - FOH Team Leads

    Who does Andrew report to?

    • Dylan Matherly

  • Night Manager, Jefferson Commons

    FOH Nighttime Operations, OneClick, Cash Management, Ownership of operational goals

    Team - FOH Team Leads

    Who does Zavinah report to?

    • Dylan Matherly

  • Kitchen Manager, Jefferson Commons

    BOH Operations, Food Safety & Quality, Food Cost

    Team - BOH Team Leads

    Who does Milagro report to?

    • Dylan Matherly

  • Catering Manager

    Catering Operations/order fulfillment, All day-to-day Catering scheduling, Driver management

    Team

    • Grecia Lopez - Catering Assistant

    • Belinda Corum - Catering Assistant

    • Catering Delivery Drivers

    Who does Jose report to?

    • Matt Abernethy

  • Catering Manager

    Catering Operations/order fulfillment, All day-to-day Catering scheduling, Driver management

    Team

    • Grecia Lopez - Catering Assistant

    • Belinda Corum - Catering Assistant

    • Catering Delivery Drivers

    Who does David report to?

    • Matt Abernethy

  • Office Coordinator, Jefferson Commons

    Payroll, Guest Recovery, Uniform & Equipment Ordering, Business Administration

    Who does Tifani report to?

    • Eboni Porter

  • Office Coordinator, Preston Hwy

    Payroll, Guest Recovery, Uniform & Equipment Ordering, Business Administration

    Who does Salena report to?

    • Eboni Porter

  • Food Safety & Quality Manager, Jefferson Commons

    Food Safety Practices, Food Quality, Electronic Restaurant Quality Assessments, Safe Daily Critical, Training & Coaching around Food Safety

    Who does Dylan report to?

    • Marcus Imlay

  • Hospitality Coordinator

    Hospitality Culture across our business, Community Relationships, Marketing Strategy and Execution, Dining Room Host & Hospitality Support Team

    Who does Amanda report to?

    • Matt Abernethy

  • Digital Marketing Coordinator

    Social Media platform content creation & posting, Spotlight Management, Hospitality Support, Catering Management

    Who does Victoria report to?

    • Matt Abernethy

  • Chick-fil-A Delivery Manager

    Day-to-day Chick-fil-A Delivery Operations, problem solving, monitoring driver standards and expectations, supporting continued integration of CFA Delivery with our business’s operations.

    Team - Chick-fil-A Delivery Team Leaders, Delivery Drivers

    Who does Jake report to?

    • Dylan Matherly & April Key